Quotes–not estimates–are used in the case of disputes related to service or billing. With that said, quotes are considered an “expert opinion” on auto repair expenses, which both clients and insurance companies use. Like estimates, quotes predict how much a customer’s repairs will cost. They include approximate labor schedules and pricing for your services, along with disclaimers clarifying that this information is not final.Īuto repair quotes, on the other hand, are broadly similar to estimates, but they fall into a separate category. Auto Repair QuoteĮssentially, these estimates are contracts between your shop and your customers. If your repairs take longer or cost more than clients expect, it could annoy them at best or damage your reputation at worst.Īre you unsure how to calculate estimates, or would you like a refresher on this subject? Either way, keep reading for a comprehensive labor guide for auto repair shops. To keep the customers of your auto shop satisfied and increase their likelihood of doing business with you in the future, delivering accurate estimates is crucial.
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